About Positrak

If you’re an independent parts store looking for a computer system, you have a few options. But the clear choice is Positrak: the most successful jobber management system of the past decade.

Since July 2012, we have sold and installed more than 440 systems for independent auto parts stores and hardware stores across the US. But the most telling number is this: in that same time frame, we have lost only one customer to a competitor.  Out of 440+, only one has said, “I just can’t make the transition to Positrak.”

Our satisfaction rate is so high that we don’t have to lock customers into long-term contracts.  When you choose to go with Positrak, we expect that you’ll be pleased with that decision, and that you’ll be a long term customer without being contractually required to be so.

We just think differently than our competitors.

Because of that, we have a 40-year legacy of happy, healthy customers. By and large, Positrak customers are pleased with what we’re doing, and say, “this is the kind of company – these are the kind of people we want to partner with.”

We provide jobber systems to independents. This is all we do. We are hyper focused on the success of independent jobbers.  We realize if you’re not around – we’re not around – so we have a vested interest in your success.

What Has Made Positrak so Successful?

1. Superior Customer Support
It all starts with this – we care about our customers.  We are committed to answering the phone when you call, not leaving outstanding issues, and solving problems.  94% of our support calls are answered by a friendly and qualified professional in less than 22 seconds.
2. No Long-Term Commitments
We do not lock customers into long-term contracts.  Our satisfaction rate is so high that we expect you’ll be pleased with your decision.
3. Cost Effectiveness & Scalability
We have solutions for jobbers of all shapes and sizes.  We have an entry level system (with no software limitations by the way) that will not break the bank for new stores or customers coming off interim solutions like Quickbooks.  We can scale up to more complex, multi-store systems, and accommodate everyone in between.
 
The average customer coming from a competitor system cuts their monthly support bill in half – thus the average Positrak system pays for itself in less than 15 months.
 
We have optional peripherals that you can choose from, including barcode scanning, integrated credit card processing, a mobile app, and more.  You can tailor the system around what you want and need.
4. Innovation
We are committed to innovation – regular software updates and new features that adapt to changing technology.  Since the release of Positrak Pro in 2012, we have published more than 250 software releases.  Most of these have added new features.
 
One thing that makes Positrak unique is our development process.  From the beginning in 1982, our developers have always been on site with jobbers.  We have our ear to the ground.  Positrak Pro is the result of 4 decades of experience and input from independent jobbers – a system built by the jobber, for the jobber.

Get started with Positrak

To get started with Positrak, fill out the form below or contact us at (800) 727-8040. Connect with us on social media as well for news and product updates.

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Contact us

Value IT Solutions
for Automotive Jobbers

Contact us at the phone number below or use the form to send us your info.  A staff member will contact you to answer questions and set up an interactive demo.  In the meantime, check out this 5-minute intro video to Positrak Pro: Intro Video & Playlist

Call us at: (800) 727-8040 or email at support@positrak.com
What happens next?
1

We will follow up with a call

2

Schedule an interactive demo

3

Then prepare a quote based on your needs

Schedule a Demo