Phone Support
Our phone support is available Monday – Friday, 8AM – 7PM Eastern. 94% of our support calls are answered by an experienced and qualified person in less than 22 seconds, who can immediately address your issue. Just dial and press “1” for first available support tech.
On Saturdays, leave a message and we will return your call.
Awesome company with the BEST customer support crew!
It's nice to be able to call support and get someone on the phone right away.
While saving money is fantastic, the quality of the product and the crew is far better and worth every dime.
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Directory
Anderson, Dean
Director of Catalog Content
Ext 219
dean.anderson@positrak.com
Douglas, Jay
VP/IT
Ext 218
jdouglas@positrak.com
Gee, Conner
Support
Ext 220
conner.gee@positrak.com
Goss, Chris
Support
Ext 232
chris.goss@positrak.com
Hawkins, Jason
Sales & Support
Ext 214
jason.hawkins@positrak.com
Johnson, Brent
Support
Ext 239
brent.johnson@positrak.com
Johnson, Spencer
Sales & Software
Ext 238
spencer.johnson@positrak.com
King, Wes
Sales & Support
Ext 213
wes.king@positrak.com
Luddy, Mike
President
mike.luddy@positrak.com
Smith, Spencer
Sr. Developer
Ext 235
spencer.smith@positrak.com
Tong, Jeff
Support
Ext 236
jeff.tong@positrak.com
Wall, Dave
Data Analysis & Support
Ext 231
dave.wall@positrak.com
Wendland, Austin
Support
Ext 233
austin.wendland@positrak.com
Sales Inquiries
Do you have a sales inquiry regarding Positrak Pro? Give us a call (800-727-8040) or fill out the form below to send an inquiry.
Locations
We have been based out of North Carolina and Virginia for more than 40 years. Our primary office is in South Hill, VA, with satellite locations in North Carolina, Georgia, and Tennessee.
Corporate
South Hill, VA
514 Rocky Branch Rd.
South Hill, VA 23970