Not all moments are created equal. I hope through this holiday season you’ve made time to create special moments with your family and friends that will far outlast the Christmas lights. Life is too short – make the most with what you have, while you have it.
2024 was filled with a number of milestone moments for Positrak. Just before January 1st, 2024 we surpassed 400 Pro systems sold and installed since its initial release in 2012. That number increased throughout the year at a record rate.
Due to the financial instability of Advance Auto Parts, our industry was thrown into a bit of chaos this year. On several occasions, hundreds of Carquest stores suddenly found themselves needing new homes, and in short order our staff stepped up to the plate. In February we converted 13 customers from competitor systems in one month, beating our previous record.
On July 3rd, we celebrated the 12th anniversary of the release of Positrak Pro, which has been such a fulfilling project for me. In those 12 years I’ve personally been in many of your stores – in well over 250 of them – and met some of the greatest people that make small business, small town USA really tick.
In November, the Advance bug struck again. In this round, we were able to help more than 20 new Carquests through their difficult transition. This vaulted us over another big milestone – 450 Positrak Pro systems sold and installed – and shattered our previous monthly record set just a few months prior.
All said and done, we ended up installing 59 Positrak systems this year. Nearly all of those converted from competitor systems, and their combined savings on IT costs in 2024 were to the tune of $200,000.
None of this would be possible without A) you – the greatest customers anyone could ask for, and B) a great support staff. From the ones that pick up that first call at 7:30AM to the ones who stay up til 2AM making sure your data conversion is done right – we care about our customers. By and large, Positrak customers are pleased with what we’re doing, and are saying, “this is the kind of company – these are the kind of people we want to partner with.”
We’re not slowing down – we look forward to an even bigger 2025! Stay tuned for new features coming early January – and might I mention an exciting new product release in Q1 [shhh….].
Best wishes for a prosperous 2025,
Jay Douglas
Positrak VP/IT